Cookies Policy

What is a cookie?

Cookies are small text files that are placed on your computer by websites that you visit. Profile Pensions may use cookies for various purposes including but not limited to enabling our website to work as expected, enhance its performance and user experience, perform advanced analysis and run marketing campaigns.

Profile Pensions may also use similar technologies such as web beacons also known as web bugs, pixel tags or clear GIFs in order to track and analyse your interaction with specific content and measure the effectiveness of our website, marketing activities and campaigns. Web beacons are transparent electronic graphic images (typically one pixel in size), which in contrast to cookies that are stored on your computer, are rendered when you open a page or a message that contains the pixel.

The exact information stored, collected or otherwise processed using cookies and similar technologies will vary depending on what information is necessary for the purpose of the use of the technology. To find out more about what exact cookies and similar technologies we may use and how you can set and manage your preferences, please refer to the information provided further in this policy. To learn more about Profile Pensions data processing practices, please refer to our Privacy Policy.

Different categories of cookies

First-party cookies

Are cookies created by the website you are visiting and stored on your computer. By default, first-party cookies are allowed in every web browser. If you were to disable first-party cookies, a website could not keep track of your activity as you move from page to page.

Second-party cookies

Are cookies that are transferred from one company (the one that created a first-party cookie) to another company via a data partnership.

Third-party cookies

Are cookies that are placed on your computer by a website from a domain other than the one you are visiting. Third-party cookies are often blocked and deleted through browser settings and security settings. Profile Pensions use third party cookies for our advertising and marketing efforts.

What cookies do Profile Pensions use?

Profile Pensions use a number of different cookies that we place in to the following categories:

Necessary cookies

These cookies are essential to our website working properly. We do not provide an option to turn off ‘Necessary cookies’ because they are required to deliver security, enable core site functionality, and help you use our site's features and services as you would expect (including remembering your cookie consent preferences). Profile Pensions do not use these cookies to track you across third-party websites and do not share these cookies with other companies.

Performance cookies

These cookies collect information about how you use our website, for instance, which pages you go to most often, and if you get error messages from web pages. These cookies do not collect information that identifies you. All the information collected by these cookies is aggregated and therefore anonymous. It is only used to improve how our website works.

Functionality cookies

These cookies allow Profile Pensions to remember choices you make about the kind of experience you want on our site and to provide you with a more personalised experience. For example, a functional cookie is required to allow you to share a blog post you like on social media or to remember that you started a web chat conversation with us. The information these cookies collect is usually anonymised and they cannot track your browsing activity on other websites.

Targeting cookies

These cookies help us to make our marketing more relevant to you and effectively run our marketing campaigns on this and on other websites. They are also used to limit the number of times you see an advert and to help measure advertising campaigns. They remember that you have visited a website and this information is shared with other organisations. Quite often, these cookies exist to enable tools that are provided by the other organisation.

                                                                                                                                                        
Name Description Company Category Third Party Expires
__cfduid Cookie associated with Cloudflare. We use Cloudflare to speed up page load times. It is used to override any security restrictions based on the IP address the visitor is coming from and allows us to ensure the website is protected from spikes in traffic/DDoS. It does not contain any user identification information Cloudfare Necessary 30 days
x-auth First party cookie used for the purpose of online account creation Profile Pensions Necessary 1 min
__Secure-3PAPISID Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising Google Targeting Yes Session
__Secure-3PSID Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising Google Targeting Yes Session
APISID __Secure- Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising Google Targeting Yes Session
__Secure-HSID Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising Google Targeting Yes Session
_dc_gtm_UA-58878237-1 This cookie is used to connect our website to Google Analytics via Google Tag Manager Google Performance Yes Session
_delighted_web This cookie is used for storing user preferences and identifiers. We use this to manage satisfaction surveys online in order to improve our products or services Delighted Performance Yes 10y
_EDGE_S This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website Microsoft Functional Yes Session
AA003 Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers Facebook Targeting Yes 30d+
ATN Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers Facebook Targeting Yes 30d+
<_fbp Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers Facebook Targeting Yes 90d
_ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default, it is set to expire after 2 years, although this is customisable by website owners Google Performance Yes 2y
_gat_UA-58878237-1 This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate-limiting the collection of data on high traffic sites Google Performance Yes Unlimited
_gid This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited Google Performance Yes 1d
_uetsid This cookie is used by Microsoft Bing to determine what ads should be shown that may be relevant to the end user perusing the site Microsoft Targeting Yes 1d
1P_JAR Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising Google Targeting Yes 30d
ANID Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising Google Targeting Yes 30d
ANON This is a Microsoft MSN 1st party cookie to enable user-based content Microsoft Targeting Yes 30d
APISID Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising. This DoubleClick cookie is generally set through the site by advertising partners and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device. Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising Google Targeting Yes Session
CONSENT Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. Used to store Google Network advertising preferences for use in targeted advertising Google Targeting Yes Unlimited
DSID Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. Used for targeting purposes to store Google IDs so that your activity can be linked across devices (if you've previously signed in to your Google Account on another device), in order to show relevant & personalised advertising across all devices Google Targeting Yes 14d
DV Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised advertising Google Targeting Yes Session
fr It provides information to Facebook to associate Functional of Social Plugin. Send information to Facebook regardless if you are a member or you have logged on the social network. For more information read the paragraph "Facebook (Social Plugin)" about Cookies Third Party. Facebook Functional Yes Session
HSID Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads on other sites. Used for security purposes to store digitally signed and encrypted records of a user's Google account ID and most recent sign-in time which allows Google to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties. This can also be used for targeting purposes to show relevant & personalised ad content Google Targeting Yes Session
IDE Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. This cookie carries information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. Google Targeting Yes 25d
intercom-id-[xxxxxxxx] Performance and Functional cookies: these cookies are used to enhance the performance and functionality of our web chat facility (powered by intercom) but are non-essential to its use. However, without these cookies, certain functionality may become unavailable. Intercom Functional Yes 270d
intercom-session-[xxxxxxxx] Performance and Functional cookies: these cookies are used to enhance the performance and functionality of our web chat facility (powered by intercom) but are non-essential to its use. However, without these cookies, certain functionality may become unavailable Intercom Functional Yes 7d
MUID This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking Microsoft Targeting Yes 30d+
_uetvid This is a first-party cookie that is used for advertising purposes. It represents a unique, anonymised visitor ID, assigned by Universal Event Tracking (UET) mechanism Microsoft Targeting 16d
NAP This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website Microsoft Functional Yes 30d+
NID Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising This cookie is set by DoubleClick (which is owned by Google) to help build a profile of your interests and show you relevant ads on other sites Google Targeting Yes 30d+
CookieControl This cookie is used to remember a user's choice about cookies on profilepensions.co.uk. Where users have previously indicated a preference, that user's preference will be stored in this cookie Profile Pensions Necessary 90d
SAPISID Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. This DoubleClick cookie is generally set through the site by advertising partners and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device Google Targeting Yes 1y
SID Use by Google Analytics for session state management Google Performance Yes Session
_gat This cookie is used by Google Analytics to throttle (control) request rate Google Performance Yes 1min
SIDCC This cookie carries out information about how the end-user uses the website and any advertising that the end-user may have seen before visiting the said website Google Targeting Yes Session
signup This cookie temporarily stores tracking data required for you to sign up to our service. We do not share that cookie with any third-party Profile Pensions Necessary Session
SSID This cookie carries out information about how the end-user uses the website and any advertising that the end-user may have seen before visiting the said website Google Targeting Yes Session
utm_medium This cookie temporarily stores tracking data required for you to sign up to our service. We do not share that cookie with any third-party Profile Pensions Necessary Session
utm_source This cookie temporarily stores tracking data required for you to sign up to our service. We do not share that cookie with any third-party Profile Pensions Necessary Session
utm_term This cookie temporarily stores tracking data required to track the search terms associated with page visits. We do not share that cookie with any third-party Profile Pensions Necessary Session
utm_campaign This cookie temporarily stores tracking data required for you to sign up to our service. We do not share that cookie with any third-party Profile Pensions Necessary Session
utm_content This cookie temporarily stores tracking data required for you to sign up to our service. We do not share that cookie with any third-party Profile Pensions Necessary Session
gclid This cookie temporarily stores tracking data required for you to sign up to our service. We do not share that cookie with any third-party Profile Pensions Necessary Session
_hstc This cookie is used to connect our website to Hubspot to track visitors Hubspot Performance Yes 13months
_hssrc This cookie is used to connect our website to Hubspot to determing if a visitor has restarted their browser Hubspot Performance Yes Session
_hssc This cookie is used to connect our website to Hubspot to keep track of sessions Hubspot Performance Yes 30min
hubspotuk This cookie is used to connect our website to Hubspot to track a visitor's identity Hubspot Performance Yes 13months
tduid A first party cookie used to store a unique identifier of individuals who visit Profile Pensions website through a redirect link published on the affiliate network's websites Tradedoubler Targeting 30d
N/A If a tduid cookie is set, a third party pixel tag might be used to track users activity during their user journey within Profile Pensions online account. This may imply that the user's tduid cookie ID, IP address and order information (number, value, currency code) is collected and shared with Tradedoubler for the purpose of rewarding publishers of the affiliate network Tradedoubler Targeting Yes 6w

Additional cookies or other tracking technologies may be used on our website in order to display embedded content hosted by our third party service providers. In particular, we use embedded content hosted by a third party service provider, Mention Me, in order to run a refer a friend programme. As a result of that, Mention Me may set additional cookies on your computer or use other tracking technology in order to enable you to participate in the programme. For more information, please see Mention Me Privacy and Cookies policies.

Our website may contain links to other websites of interest. Once you use these links and leave our site, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites. We do not control the other website(s) and Profile Pensions Privacy Policy does not govern such sites.

How do I change my cookie settings?

You can change your cookie preferences at any time by accessing our cookie preferences screen.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

To learn more about how you can manage cookies on popular browsers please refer to the information below:

To find information relating to other browsers, visit the browser developer's website.

To opt-out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the website.

Changes to this policy

We keep this policy under regular review to make sure it is up to date and the information provided is accurate. Therefore please check this policy occasionally and if you have any further questions, please contact us using contact details provided in our Privacy Policy